Trust your ears to The In-Ear Experts^®

When it come to your hearing, why trust your ears to anyone except an expert? Westone has over fifty years of unparalleled knowledge and experience in the field of hearing. We've been making products for the human ear longer than anyone in the custom fit earpiece marketplace. Having made over ten million custom products for the ear, our experience and skill are unsurpassed.

Mission

Our Mission is to protect, enhance and improve hearing and facilitate communications.

Our Core Values

• Golden Rule: We treat people the way we would like to be treated. If you have a problem, we’ll help you solve it. If we make a mistake, we’ll correct it. Our goal is 100% customer satisfaction.
• Integrity: We deliver on our promises and communicate with our clients and employees, openly and honestly.
• Quality: We maintain rigorous standards for all of our work. We care deeply about providing excellent products and achieving results for our clients.
• Customer Service: Our service begins with the sale. We see every purchaser as a customer for life and do everything we can to honor and retain their trust so that they will remain loyal customers.
• Reliability: Every team member needs to deliver consistently, as every employee has an impact on our quality standards.
• Teamwork: The strength of our team lies in our combined experience and expertise and our ability to trust each other, no matter what the circumstances.
• Authenticity: We communicate genuinely by building strong and trusting foundations. We win as a team by fostering open communication with all of our stakeholders.
• Expertise: We strive to maintain our expert status through training and continuous education. We build teams of subject matter experts.

Who We Are

Westone has been a leader in hearing health for over 60 years. We are dedicated to providing quality custom-fit earpieces, hearing protection and audiology supply products. We've made literally millions of custom-fit earpieces, each one hand-finished and of the highest quality materials. Our employees, many of whom have worked with Westone for many years, have been the contributors to our success as a company. When you call Westone you’ll be greeted by a friendly, helpful person – not an endless phone tree. Our goal is to provide you with timely and accurate information, as well as prompt attention to your orders.

In addition to our hearing healthcare business, Westone has military and hearing protection offerings. Our products are known the world over. We are proud supporters of our military service members and we continue to provide world-class communications earpieces for pilots - as well as other hearing protection earpieces – our products are used by members of each branch of the US Armed Forces. Musicians and service members alike are placing more importance on preserving their hearing, and we are proud to support all of our military team members.

Our extended Westone family includes you, our customer. We are here to help you and your patients in any way that we can. Let us know how we can be of service.

Where We Are

Westone’s headquarters are located in beautiful Colorado Springs, Colorado. This is where you’ll find our manufacturing facilities, our research and development team, our technical service representatives, and all warehousing, shipping and administrative functions.

Westone Laboratories, Inc.
P.O. Box 15100 • Colorado Springs, CO 80935
Physical address:
2235 Executive Circle • Colorado Springs, CO 80906
Phone: 719-540-9333
Toll Free: 800-525-5071
Fax: 800-736-9576
Email: customerservice@westone.com