Westone Announces New Changes

For over 60 years Westone has been dedicated to the audiology community by committing ourselves to outstanding quality, the utmost in customer service and living by the "Golden Rule" - our motto and one of our founding principles we stand behind each and every day. Effective as of March 2nd, Westone will now be offering a few different Customer Service features to our customer base that have all been developed to make ordering with Westone, as well as order tracking, more convenient for customers. These new features or improvements include:

  1. Email notification of acceptance of your custom-fit earpiece orders
  2. An updated and improved order form for all custom-fit earpiece orders
  3. Reduction of prices across a broad range of our catalog product offering and a small price increase in our custom-fit earpiece product line
  4. Updated ear impression quality guidelines to help you make a good impression
  5. Newly updated 2020 Catalog and Earpiece Price List

While we have increased our prices for some products, such as our custom-earpiece product line, we have also reduced prices on more than 30% of our catalog and website product offering. Since Westone has not made any changes to its pricing across the board for several years, these recent adjustments were crucial to ensure that we are able to stay competitive within the industry and keep up with industry trends.

If you have any questions or would like more information about any of these recent changes, please do not hesitate to contact our Customer Service team, or click here for more additional info.

We deeply appreciate your continued support of Westone and look forward to continue serving you to the best of our ability in the future!